What is User Acceptance Testing (UAT)?
It is checking a system in the context of the business environment in which it will operate in, and demonstrating that the system is fit for use in the business
It is based on the premise that:a newly installed IT system or equipment may not be acceptable, even if it meets specifications
Therefore, it is imperative to test the system amongst real business users who will operate the system
These are typically end users and stakeholders such as: Staff, suppliers and customers
UAT helps minimise resource, reputation and business performance risks
What is User Experience Design (UXD)?
User experience cannot be designed, instead you can design to evoke a certain kind of experience.
For example, a website can be designed to deliver hedonic benefits
Therefore all aspects of the user’s interaction with the system are investigated: how it is:
perceived, learned and used …
The objective is to ensure that the product or service creates a such a user experience
UXD helps improve the overall usability of a system, thereby minimising business performance risks